← Marrakesh case study

Expanded Persona

Serene R., the persona for this case study, smiling on a couch

Serene R.

“The Amateur Decorator”

38, San Diego, CA

With high taste and a low budget, Serene enjoys interior decorating in her spare time. Her aesthetic is comfortable boho-chic with the occasional pop of color. She can visualize a room’s outcome but needs a little help along the way. She loves her favorite store when it comes to looking for decor.

Habits

  • I like staying loyal to my favorite brand store because I can test out their wide selection in-person.
  • For larger rooms, I usually like to start decorating with the rug, because it gives me direction on color and overall vibe for other items and furniture.
  • I might wait to buy an item I found in person if I know I could find it there online when I’m ready to buy it.

Frustrations

  • Having so many options and wanting a room to look a certain way can be overwhelming
  • My design timeline is a bit challenging — I originally planned one month, but it became a three month process.
  • Translating what I had in mind into reality is harder than it looks. I overthink my decisions a lot.
  • My partner isn’t thrilled with the color scheme I chose for the living room

Needs & Goals

  • I want to have my space thoughtfully organized so it will make me happy.
  • I would love to see inspiration images of fully styled rooms online so it makes it easier for me to design on my own.
  • I’d love a ‘test-out-at-home’ option with big purchases so I’m fully satisfied with my purchase.
  • I wish the design process was a bit smoother overall.